WhatsApp, Instagram, and facebook all face an outage. They have gone off in a major breakdown.
Many people are now asking questions of how long it will take these applications to start working again.
In the note issued by the company spokesperson, the company apologised for the problem. But it didn’t explain why the problem happened and didn’t indicate how long it will take for the applications to start working again.
“We’re aware that some people are having trouble accessing our apps and products,” spokesperson Andy Stone said on Twitter. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
These posts were shared on facebook official twitter page. Also on instagram official page.
“Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them,” it wrote on its communications page. “Bear with us, we’re on it!”
And WhatsApp also updated users through its official Twitter account.
“We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible,” it said.
“Thanks for your patience!”
All these applications are owned by facebook official Mark Zuckerberg. And they all run on a shared infrastructure, they all stopped working at 5pm (12pm EST).
WhatsApp continued to work but couldn’t show new messages. While facebook users received a an error message informing them that the page could not connect. No new messages or content received by WhatsApp and instagram users.
This is not the first time these applications have faced an outage. In 2019, facebook faced it biggest outage but the company didn’t explain why, it only said that “it had triggered an issue during routine maintenance operations.” The company is quite discrete about the problem and doesn’t tell it’s users anything even after fixing the problems or issue.
In a leaked transcript published in The Verge in 2019, chief executive Mark Zuckerberg noted that such outages are a “big deal”. Any problems can often lead people to start using competitors instead, he said, and noted that it can take “months” to win back trust and get people back on Facebook’s platforms – if they come back at all.
However, many businesses have gone to a standstill due to the issue. We plead for the applications to come back online.